1. Order Processing
Orders are processed after successful confirmation, excluding Sundays and public holidays.
Ready-to-ship items are usually processed within 7–10 business days.
Custom-made or made-to-order products may require additional processing time. The estimated timeline will be mentioned on the respective product page.
2. Shipping Charges
- Free shipping is available for orders with a product value above $200
- Orders below this amount may include a shipping charge, which will be shown at checkout
- For orders requiring special handling or location-based delivery, additional charges may apply and will be communicated in advance
3. Delivery Timelines
Delivery timelines are approximate and may vary due to courier delays, weather conditions, or other external factors.
4. Order Tracking
- Once the order is shipped, tracking details will be shared via email
- Customers can track their shipment through the courier partner’s website
5. Delivery Issues
In case of delays or delivery concerns, customers may contact us for assistance.
We will help coordinate with the courier partner to resolve the issue.
6. Important Information
- Please ensure that delivery address and contact details are accurate when placing an order
- He She Style Wear is not responsible for delays or non-delivery caused by incorrect or incomplete information
- Orders cannot be cancelled once they are shipped
7. Contact Information
For any questions or assistance regarding shipping and delivery, please contact us:
Email: info@heshestylewear.com
Phone: +1 (780) 886-4821